Livre blanc de la gestion de la relation client

Livre blanc

Découvrez le livre blanc DCF de la Gestion de la Relation Client!

Cet ouvrage coordonné par Pierre Guépet dresse un panorama indépendant des solutions et enjeux de la gestion de la relation client (GRC ou CRM en anglais pour customer relationship management).

Télécharger le livre blanc ici

Publié le 11 février 2021

Livre blanc

Livre Blanc : Maintenir son activité commerciale en temps de crise

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